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Privacy Policy

Last Updated: June 9, 2026

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Privacy Policy

PlateComps.com

1. Introduction

This Privacy Policy explains how Plate Seller Ltd, trading as PlateComps, collects, uses and protects personal data when you use www.platecomps.com, create an account, enter competitions, use the free postal entry route, contact us, or win a prize.

This Privacy Policy applies to PlateComps only.

2. Who We Are

PlateComps is operated by:

Plate Seller Ltd (Company No. 15150352).

Registered office: Plate Seller Ltd, Unit 1 Hill Village Business Park, Filleigh, Devon, EX32 0RP.

ICO Registration Number: ZB609956

Contact: support@platecomps.com

For the purposes of data protection law, Plate Seller Ltd is the data controller for personal data processed through PlateComps.

3. Personal Data We Collect

We may collect and process the following types of personal data:

  • Account details, including your name, email address, telephone number, password and account preferences;
  • Contact details, including your postal address, email address and telephone number;
  • Eligibility information, including your date of birth, age confirmation, address and residency status;
  • Competition entry information, including competitions entered, ticket numbers, entry dates, entry method and skill question answers;
  • Payment information, including transaction references, payment status and payment provider information. We do not store full card details;
  • Postal entry information, including the details provided with your free postal entry;
  • Winner verification information, including proof of identity, proof of age, proof of address and any information needed to confirm eligibility;
  • Prize fulfilment information, including delivery details, transfer information and communications about your prize;
  • Winner publication information, including your first name, surname initial, general location, winning ticket number, prize details, photographs, videos and draw footage where applicable;
  • Technical information, including IP address, browser type, device information, login records and website usage information;
  • Fraud prevention information, including information used to detect duplicate accounts, suspicious activity, chargeback abuse, automated entries or misuse of the website; and
  • Marketing preferences, including whether you have agreed to receive marketing communications.

4. How We Use Your Personal Data

We may use your personal data to:

  • create and manage your PlateComps account;
  • process competition entries;
  • administer paid entries and free postal entries;
  • process payments and refunds;
  • check eligibility and age requirements;
  • administer draws and select winners;
  • verify winners;
  • arrange prize delivery, transfer or fulfilment;
  • publish winner information for transparency and promotional purposes;
  • respond to enquiries, complaints and support requests;
  • prevent fraud, abuse, duplicate accounts, automated entries and misuse of the website;
  • keep the website secure and functioning properly;
  • comply with legal, tax, accounting and regulatory obligations; and
  • send marketing communications where you have consented or where otherwise permitted by law.

5. Lawful Bases for Processing

We process personal data under the following lawful bases:

  • Contract — to provide your account, process entries, administer competitions and fulfil prizes;
  • Legal obligation — to comply with legal, tax, accounting and regulatory duties;
  • Legitimate interests — to prevent fraud, protect the website, administer competitions fairly, manage complaints and maintain records;
  • Consent — for certain marketing communications and optional uses where consent is required.

6. Payment Providers

Payments may be processed by third-party payment providers, including Cashflows or any replacement payment provider we use from time to time.

PlateComps does not store full card details.

Payment providers may process your personal data in accordance with their own privacy policies and legal obligations.

7. Free Postal Entries

If you enter by post, we will process the information you provide to validate and administer your entry.

This may include your name, date of birth, postal address, email address, telephone number, skill question answer and account details.

Postal entries may be retained as part of our competition records.

8. Winner Verification and Publication

If you win a competition, we may ask you to provide proof of identity, age, address and eligibility before releasing the prize.

We may publish limited winner information for transparency and promotional purposes, including your first name, surname initial, general location, winning ticket number, prize details, photographs, videos and/or draw footage.

We will not publish your full address.

If you have a genuine safety or privacy concern about winner publication, please contact us as soon as possible.

9. Sharing Personal Data

We may share personal data with:

  • payment providers;
  • website hosting and IT service providers;
  • email and communication providers;
  • prize suppliers and delivery providers;
  • professional advisers, including accountants, insurers and legal advisers;
  • fraud prevention and security providers;
  • regulators, law enforcement or public authorities where required; and
  • third parties where necessary to administer a competition, verify a winner, fulfil a prize or comply with the law.

We do not sell your personal data.

10. Marketing

We may send you marketing communications about PlateComps competitions, offers and updates where you have agreed to receive them or where permitted by law.

You can unsubscribe from marketing emails at any time using the unsubscribe link in the email or by contacting us at support@platecomps.com

We will still send important service messages relating to your account, entries, payments, prizes or legal notices.

11. Cookies and Similar Technologies

We use cookies and similar technologies to operate the website, keep accounts secure, remember preferences, process entries and understand website usage.

For more information, please see our Cookie Policy.

12. How Long We Keep Personal Data

We will keep personal data only for as long as necessary for the purposes described in this Privacy Policy.

Competition entry records, payment records, postal entry records, winner records and complaint records may be kept for a reasonable period for legal, accounting, audit, fraud prevention and dispute resolution purposes.

We may retain certain competition and winner records for longer where required for legal, tax, accounting, fraud prevention or dispute resolution purposes.

Marketing data will be kept until you unsubscribe or withdraw consent.

13. Security

We take reasonable technical and organisational steps to protect personal data against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, system or method of transmission is completely secure.

14. Your Rights

Depending on the circumstances, you may have the right to:

  • access your personal data;
  • correct inaccurate personal data;
  • request deletion of your personal data;
  • restrict processing;
  • object to processing;
  • request data portability;
  • withdraw consent where processing is based on consent; and
  • complain to the Information Commissioner’s Office.

To exercise your rights, contact us at support@platecomps.com

15. Complaints

If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve the issue.

You also have the right to complain to the Information Commissioner’s Office.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will be published on the website.

17. Contact

For privacy questions or requests, contact: support@platecomps.com